Resume

Employment History

Innovation Product Manager, Upward Health National, LLC. 2023 - 2024. Remote.

• Led and managed project lifecycle from conception to release, ensuring adherence to timelines and user needs.
  
• Researched innovations for evolving technology and care practices for future implementation.
  
• Created roadmaps, user empathy maps, and product development timelines.
  
• Executed prototyping to evaluate product functionality and gather feedback for improvement.
  
• Conducted stakeholder interviews to gain a deeper understanding of target audience needs and preferences.
  

Product Specialist, International Mission Board 2019 — 2023. Richmond.

• Strategically repositioning the existing product portfolio to align with the team's vision for innovation.
• Understanding needs and prioritizing product features and functions based on user feedback.
• Meeting with internal and external stakeholders to ensure accurate and timely execution of deliverables.
• Defining success metrics and creating visual data narratives to illustrate effectiveness across the organization and external impact.
• Conceptualizing, wire-framing, ideating, prototyping.

Onboarding Specialist and Skills Trainer, Snag Work, 2017 – 2019. Richmond.

• Made recommendations and suggestions for market opportunities, brand alignment and product enhancements.
• Scheduled and led training sessions for new hires. Collaborated and strategized with the business, marketing, and engineering teams.
• Planned and assisted with new product releases and recruiting events.

Freelancer, RendreSainte, LLC., 2014 – 2017, Hampton Roads and Richmond.

• Assessed client needs to develop strategic or technical solutions for in the service industry.
• Monitored the market to develop competitive analyses.
• Implemented solutions based on client needs and evolving technology.